Should I offer free shipping on Cyber Monday?
As an e-commerce business owner preparing for Cyber Monday, I'm evaluating whether offering free shipping would boost my sales and attract more customers. I understand free shipping can be a powerful incentive, but I'm concerned about the potential impact on my profit margins. I want to make a strategic decision that increases conversions without significantly eroding my bottom line. What factors should I consider when deciding whether to implement a free shipping promotion during this critical shopping event?