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E-commerce Glossary

What is a MAU (Monthly Active Users)?

Understanding MAU (Monthly Active Users) in E-commerce

Quick Definition

Monthly Active Users (MAU) is a key performance metric tracking the number of unique users who engage with a digital product or platform within a 30-day period. It measures user retention, platform health, and growth potential by counting distinct active users, not total logins or pageviews, providing insight into sustained user interest and product value.

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Understanding Monthly Active Users (MAU)

MAU Calculation Fundamentals

MAU = Unique Users Performing Meaningful Action in 30 Days

Example Calculation:

Total Unique Users in Past 30 Days: 15,000

Users Performing Meaningful Action: 12,500

MAU = 12,500 Unique Active Users

Why MAU Matters

  • User Engagement Indicator: Measures sustained platform interest beyond initial signup
  • Investor & Stakeholder Metric: Critical for assessing digital product health and growth potential
  • Performance Benchmark: Compares user retention across different platforms and periods
  • Revenue Predictor: Higher MAU often correlates with increased monetization opportunities

MAU Benchmarks by Industry

IndustryAverage MAUTop Performers
E-commerce Platforms50,000 - 250,000500,000+
SaaS Applications10,000 - 100,000250,000+
Mobile Apps25,000 - 150,000350,000+

Improving MAU for Digital Products

Successful digital platforms continuously enhance user experience to drive sustained engagement. Tools like Growth Suite can help by providing sophisticated visitor tracking and personalization strategies that keep users returning and performing meaningful actions.

By understanding and optimizing MAU, businesses can create more compelling, sticky digital experiences that retain and grow their user base.

Put MAU (Monthly Active Users) into Practice

Ready to apply these concepts to your store? Growth Suite provides the tools you need to implement effective mau (monthly active users) strategies.