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E-commerce Glossary

What is a Basket?

Understanding Basket in E-commerce

Quick Definition

A basket (or shopping cart) is a digital interface in e-commerce that allows customers to temporarily store selected products before completing a purchase. It tracks item quantities, calculates total costs, and serves as a critical conversion point in the online shopping experience, bridging product selection and checkout processes.

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Understanding the E-commerce Basket

Core Functions of a Digital Basket

  • Product Collection: Temporary storage for selected items
  • Price Calculation: Real-time total cost computation including taxes, discounts
  • Quantity Management: Allow customers to adjust item quantities before purchase
  • Purchase Gateway: Bridge between product selection and checkout process

Basket Abandonment Insights

Average Basket Abandonment Rate: 69.57% across e-commerce industries

Top Abandonment Reasons

  • Unexpected costs
  • Complex checkout process
  • Security concerns
  • Limited payment options

Reduction Strategies

  • Transparent pricing
  • Simplified checkout
  • Multiple payment methods
  • Trust badges

Basket Optimization Techniques

1. Clear Product Summaries

Display detailed item information, images, and easy modification options

2. Dynamic Pricing Display

Show real-time total, including potential discounts and shipping costs

3. Persistent Cart

Save basket contents across sessions to reduce friction in purchasing

Advanced Basket Strategies

Modern e-commerce tools like Growth Suite enable sophisticated basket management, including personalized interventions for hesitant shoppers. By tracking visitor behavior, these platforms can dynamically display targeted offers, reducing abandonment and increasing conversion rates.

The key is transforming the basket from a mere transactional tool to an intelligent conversion optimization platform.

Put Basket into Practice

Ready to apply these concepts to your store? Growth Suite provides the tools you need to implement effective basket strategies.