Gelin Diamond Case Study | Growth Suite

Gelin Diamond Growth Suite Case Study

Gelin Diamond is an online jewelry store based on 78 John Miller Way Suite 1015, Kearny.

Gelin Diamond crafts exquisite and timeless jewelry that captivates at first glance. Despite high traffic and customer admiration, many potential buyers hesitated, planning to make their purchases "someday." This pattern was limiting Gelin Diamond's growth potential and sales conversion rates.

The primary hurdle was the high volume of window shoppers. Customers frequently visited Gelin Diamond's online store, spent considerable time admiring products, but often left without making a purchase. The challenge was not just attracting interest but converting it into sales.

Harness the Power of Real-Time Engagement with Growth Suite

At the heart of Growth Suite’s innovative approach lies our cutting-edge AI technology, meticulously designed to analyze visitor behavior in real-time. This powerful analysis allows us to pinpoint the exact moment a potential buyer shows peak interest in your products.

When this key moment is detected, Growth Suite springs into action, presenting a tailored, time-sensitive offer to the visitor through an attractive and intuitive popup. This isn’t just any offer, but a special promotion that matches the visitor’s unique level of interest and buying intention. Whether it's a modest discount for a hesitant browser or a more substantial deal for an engaged shopper, each offer is crafted to maximize the likelihood of conversion.

Seize the Moment with Exclusive Savings

Experience a seamless shopping journey with Growth Suite’s native display box, prominently featured on our product detail pages. This feature revolutionizes how special offers are presented, ensuring you can make quick and informed purchasing decisions:

Straightforward Savings: No need for mental math or guessing games; the discounted price is clearly displayed. See exactly what you pay and how much you save, instantly.

Urgent Opportunity: Each offer is coupled with a visible countdown timer, emphasizing that these deals are time-sensitive. Act fast – once the timer runs out, so does your chance to save.

Enhance Your Checkout Experience with Instant Savings

Growth Suite transforms your cart-drawer page into an interactive and informative hub of savings. As you prepare to complete your purchase, here’s what you’ll notice:

Immediate Visual Feedback: The engaging animation not only draws your eye but also serves a critical function—visually emphasizing the savings you're gaining. This immediate, graphic representation helps quantify the benefit directly within your cart, simplifying your decision-making process.

Built-In Urgency:The countdown timer is not just a reminder of the time left but a psychological nudge towards completing the purchase while the offer stands. It harnesses the natural human tendency to respond to time-limited opportunities, encouraging quicker decision-making and reducing the likelihood of cart abandonment.

Streamlined Checkout with Personalized Discounts

Growth Suite elevates your checkout experience by integrating unique, personal discount codes tailored for each visitors:

Personalized Discount Codes: Each offer generates a unique discount code, ensuring that the savings are exclusive to your shopping session. These codes are designed for single use, preventing misuse and ensuring that special offers remain just that—special.

Automatic Code Application:Say goodbye to the hassle of copying and pasting discount codes, especially on mobile devices where it can be cumbersome. Growth Suite automatically applies your discount as you proceed to checkout, ensuring a smooth and error-free process.

Gelin Diamond faced a common challenge among luxury retailers: attracting many window shoppers who admired products but often delayed purchasing decisions. To address this, Growth Suite was integrated seamlessly into Gelin Diamond's Shopify store, offering a native solution that enhanced the customer journey without compromising the brand’s esteemed image.

Our AI-driven solution tailored personalized offers in real-time, tapping into customer behavior and peak interest moments to convert hesitations into sales. This customer journey-focused approach ensured that Gelin Diamond touched potential buyers at multiple points, from initial interest to the final checkout, with strategically timed messages and discounts.

The results were clear: 5.3% increase in conversion rates. Customers received offers that felt bespoke and urgent, compelling them to act swiftly and decisively. This not only preserved but elevated the customer experience, reinforcing Gelin Diamond's reputation for excellence and attentiveness.

Gelin Diamond Growth Suite Case Study

“I have been using this app on my store since 20th March 2021. So far I LOVE it. Before using this app, I use popups to give discount codes. I try it for a week and saw how the timer affects my conversion rate. Now I'm using this app in my other stores. Easy to use and it increases your conversion rates.”