What if payment processing fails on Cyber Monday?
I'm running a high-stakes e-commerce promotion during Cyber Monday and I'm terrified of potential payment processing failures. With thousands of transactions happening simultaneously, the risk of technical glitches, payment gateway overloads, or unexpected system crashes could devastate my revenue and customer trust. I need a comprehensive strategy to handle payment processing issues, minimize disruption, and ensure a smooth customer experience even if technical problems arise. What proactive and reactive steps can I take to protect my business and maintain customer confidence during this critical sales period?