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E-commerce Glossary

What is Monthly Active Users (MAU)?

Understanding Monthly Active Users (MAU) in E-commerce

Quick Definition

Monthly Active Users (MAU) is a key performance metric tracking the number of unique users who engage with a digital product or platform within a 30-day period. It measures user retention, platform health, and growth potential by quantifying consistent user interaction and indicating product stickiness and user engagement.

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Understanding Monthly Active Users (MAU)

MAU Calculation Fundamentals

MAU = Unique Users Performing Meaningful Action in 30 Days

Example Calculation:

Total Unique Users in Past 30 Days: 15,000

MAU = 15,000 Users

Why MAU Matters

  • User Engagement Indicator: Measures platform's ability to retain and attract consistent users
  • Investor Attraction: Critical metric for demonstrating business health and growth potential
  • Performance Benchmark: Allows comparison against industry standards and competitors

MAU Benchmarks by Industry

IndustryAverage MAUStrong Performance
E-commerce Platforms50,000 - 250,000500,000+
SaaS Applications10,000 - 100,000250,000+
Mobile Apps5,000 - 50,000100,000+

Enhancing MAU with Strategic Tools

Modern businesses leverage advanced analytics to improve user engagement. Tools like Growth Suite help track user behavior, predict potential churn, and implement targeted retention strategies that can significantly boost monthly active user metrics.

By understanding and actively managing MAU, businesses can create more compelling user experiences that encourage consistent platform interaction and long-term growth.

Put Monthly Active Users (MAU) into Practice

Ready to apply these concepts to your store? Growth Suite provides the tools you need to implement effective monthly active users (mau) strategies.