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E-commerce Glossary

What is Email Deliverability?

Understanding Email Deliverability in E-commerce

Quick Definition

Email deliverability measures the ability of an email to successfully reach a recipient's inbox without being filtered as spam. It depends on factors like sender reputation, email authentication protocols, content quality, and recipient engagement, directly impacting marketing communication effectiveness and campaign performance.

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Understanding Email Deliverability

Key Factors Affecting Deliverability

  • Sender Reputation: ISPs track your sending history and quality of email engagement
  • Authentication Protocols: SPF, DKIM, and DMARC validate email origin and prevent spoofing
  • List Quality: Clean, permission-based lists with engaged subscribers
  • Content Relevance: Non-spammy, personalized content that provides value

Deliverability Calculation

Deliverability Rate = (Emails Delivered ÷ Total Emails Sent) × 100%

Ideal rates: Above 95% with minimal bounces and spam flags

Best Practices for High Deliverability

List Hygiene

Regularly remove inactive subscribers and hard bounces

Consistent Sending

Maintain regular email frequency to build sender reputation

Engagement Tracking

Monitor open rates, click-throughs, and subscriber interactions

Authentication Setup

Implement SPF, DKIM, and DMARC records

Deliverability in E-commerce

For online stores, email deliverability directly impacts marketing effectiveness. Poor deliverability means missed sales opportunities, abandoned cart recovery challenges, and reduced customer engagement.

Advanced tools like Growth Suite can help optimize email strategies by providing insights into customer behavior and enabling targeted, personalized communication that improves overall deliverability and engagement rates.

Put Email Deliverability into Practice

Ready to apply these concepts to your store? Growth Suite provides the tools you need to implement effective email deliverability strategies.