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E-commerce Glossary

What is Klaviyo Profile (Generic ESP Profile)?

Understanding Klaviyo Profile (Generic ESP Profile) in E-commerce

Quick Definition

A Klaviyo profile represents a comprehensive digital record of an individual customer's interactions, behaviors, and engagement history across email marketing, e-commerce platforms, and customer touchpoints. It consolidates data like contact information, purchase history, website interactions, and communication preferences to enable personalized, targeted marketing strategies.

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Understanding Klaviyo Customer Profiles

Profile Data Components

  • Contact Information: Email, phone, name, location
  • Behavioral Data: Website visits, product views, email interactions
  • Purchase History: Transactions, order frequency, total spend
  • Engagement Metrics: Email opens, clicks, campaign responses

Profile Segmentation Strategies

Purchase Frequency

Categorize customers as new, repeat, or loyal based on transaction patterns

Engagement Level

Segment by email interaction, website activity, and responsiveness

Average Order Value

Group customers by spending tiers for targeted marketing

Lifecycle Stage

Identify prospects, active customers, at-risk, and churned segments

Personalization Opportunities

Comprehensive customer profiles enable hyper-targeted marketing strategies. By understanding individual customer behaviors, businesses can create personalized experiences that significantly improve conversion rates.

Tools like Growth Suite complement profile data by offering dynamic, behavior-triggered offers that match individual customer engagement levels, ensuring that marketing efforts are both precise and contextually relevant.

Put Klaviyo Profile (Generic ESP Profile) into Practice

Ready to apply these concepts to your store? Growth Suite provides the tools you need to implement effective klaviyo profile (generic esp profile) strategies.