Percentage Off vs. Fixed Amount Discounts: Which Converts Better?

You're about to launch a sale on your $80 product. You could offer "20% off" or "$16 off."

Same savings. Same math. But one of these will convert up to 25% better than the other.

The wrong choice doesn't just cost you conversions today—it shapes how customers perceive your brand's value for months to come.

Most merchants pick one without thinking. They go with gut feeling. But here's the thing: there's a simple rule that works 90% of the time. It's called the "Rule of 100"—and by the end of this guide, you'll never guess again.

In this comprehensive percentage off vs fixed amount discount comparison, you'll learn:

• Exactly when to use percentage or dollar off discounts
• The psychology behind why one converts better than the other
• Why the "type" debate might be the wrong question entirely
• A smarter approach that protects your margins regardless of discount type

Let's dive in.

Part 1: Understanding Both Discount Types

Before we compare, let's make sure we're speaking the same language. Both discount types reduce price—but they do it very differently.

What Is a Percentage Discount?

A percentage discount reduces the price by a proportion. The key characteristic: savings scale with the price.

• 20% off a $50 product = $10 saved. Customer pays $40.
• 20% off a $200 product = $40 saved. Customer pays $160.
• 20% off a $500 product = $100 saved. Customer pays $400.

The discount grows as the cart grows. This creates both opportunities and risks we'll explore shortly.

What Is a Fixed Amount Discount?

A fixed amount discount reduces the price by a specific dollar amount. The key characteristic: savings stay constant regardless of price.

• $20 off a $50 product = 40% savings. Customer pays $30.
• $20 off a $200 product = 10% savings. Customer pays $180.
• $20 off a $500 product = 4% savings. Customer pays $480.

The discount stays the same no matter what. This gives you predictability—but also creates different psychological effects.

The Core Difference: Scaling

This is the fundamental distinction that drives everything else:

• Percentage discounts: Margin impact grows with product price (or cart size)
• Fixed discounts: Margin impact is predictable and controlled

Neither is inherently better. The right choice depends on your price point, your goals, and—as we'll see—who you're showing the discount to.

How Shopify Handles Both Types

A few technical notes worth knowing:

• Truncation: Shopify truncates percentage calculations to 2 decimal places (doesn't round). 10% off $7.75 = $0.77, not $0.78.
• Stacking: When multiple discounts stack, Shopify calculates both against the original price—not sequentially.
• Clean prices: Fixed amounts always result in exact numbers. Percentages can create odd cents ($47.23).

For most merchants, these details don't change the strategy. But if you're running complex promotions, they're worth keeping in mind.

Part 2: The Psychology — Why Customers Perceive Value Differently

Here's where it gets interesting. The same savings can feel completely different depending on how you frame them. Understanding this psychology is the key to choosing which discount type converts better for your products.

The Rule of 100 — The Golden Rule of Discount Perception

This concept comes from marketing researcher Jonah Berger, and it's the single most important principle in the percentage off vs fixed amount debate:

Let's see this in action:

See the pattern? Customers gravitate toward the bigger number. It's not logical—it's perceptual. And it works.

Mental Math and Cognitive Load

"Save $30" is instant. You understand it immediately.

"Save 17.5%" requires work. Your brain has to calculate. And in that moment of hesitation, you lose momentum.

This is why:

• Fixed discounts = instant comprehension. "$20 off" means exactly $20 saved.
• Percentage discounts = calculation required. "20% off $47" means... wait, let me think...

The solution for percentages? Stick to round numbers. 10%, 15%, 20%, 25% are easy to calculate. 17% or 23%? Cognitive friction.

The Anchoring Effect

Here's something interesting about how our brains process discounts:

• Percentage discounts anchor to the original price. The customer calculates savings from there.
• Fixed discounts anchor to the savings amount itself. "$50 off" becomes real money in the customer's mind—they can picture what else $50 could buy.

This anchoring effect makes fixed discounts feel more tangible on high-ticket items. "$100 off this $800 sofa" feels like real money. "12.5% off" floats in the air.

The "Bigger Number Wins" Principle

Let's simplify everything we just learned into one principle:

Part 3: The Strategy — When to Use Each Discount Type

Now let's turn psychology into strategy. When should you use percentage discounts, and when should you use fixed amounts?

The Price Threshold Rule

Based on the Rule of 100, here's the simple decision framework:

• Products under $100: Use percentage discounts
• Products over $100: Use fixed amount discounts
• Products at exactly $100: Test both—this is the inflection point

Why $100? It's the psychological boundary where perception shifts. Below it, percentages win. Above it, dollar amounts win.

The Hidden Trade-Off: Cart Growth vs. Margin Control

Here's what most discount type comparison guides miss: the psychological difference is only half the story. There's also a behavioral difference that impacts your revenue.

Fixed discounts create a "finish line" in the customer's mind.

Consider this offer: "$25 off orders over $100"

• Customer builds a cart to $102
• They hit the threshold → Mission accomplished
• They stop adding items. No reason to continue.

You've essentially told them "stop here."

Percentage discounts work differently.

Consider this offer: "20% off your order"

• $100 cart = $20 savings
• $150 cart = $30 savings
• $200 cart = $40 savings

No ceiling. No finish line. The incentive keeps growing. The customer is rewarded for adding more.

The honest perspective: For most stores focused on growing AOV, percentage discounts often win. Fixed amounts shine in specific scenarios—high-ticket single-item purchases, controlled budget campaigns, and win-back offers.

Use Case Matrix: Which Discount Type for Which Situation

Industry-Specific Recommendations

Fashion & Apparel (Typically <$100)

• Default to percentage discounts
• Exception: Designer/luxury items → Fixed amount

Beauty & Cosmetics (Typically $20-$80)

• Percentage works best for individual products
• Bundle discounts: Fixed amount can work ("Save $25 on this set")

Home & Furniture (Typically $200+)

• Fixed amount is stronger
• "$200 off this sofa" beats "10% off this sofa"

Electronics (Wide price range)

• Apply the Rule of 100 strictly
• Under $100 accessories: Percentage
• Over $100 devices: Fixed amount

Seasonal & Event-Based Considerations

Black Friday / Major Sales:

• Percentage creates excitement ("50% OFF!")
• But high-ticket items should show dollar savings too
• Hybrid approach: "50% OFF — Save up to $200!"

Welcome Offers:

• Percentage is standard (10-15% off first order)
• Fixed amount can work for high AOV stores ("$20 off your first order over $100")

Cart Abandonment Recovery:

• Test based on your average cart value
• Low AOV: Percentage nudge
• High AOV: Fixed amount nudge

Part 4: The Math — Margin Impact Comparison

Psychology tells you which discount feels better. Math tells you which one costs less. Sometimes they align. Sometimes they don't.

The Hidden Risk of Percentage Discounts

Percentage discounts scale with price. That's great for customer perception on low-ticket items—but dangerous for your margins on high-ticket items.

Consider this:

• 20% off a $50 product = $10 cost to you
• 20% off a $200 product = $40 cost to you
• 20% off a $500 product = $100 cost to you

If your margin is 40%, that 20% discount doesn't cost you 20% of your profit. It costs you 50%.

Why Fixed Amounts Offer More Control

Fixed discounts give you predictable margin impact:

• $20 off a $50 product = $20 cost (40% of revenue)
• $20 off a $200 product = $20 cost (10% of revenue)
• $20 off a $500 product = $20 cost (4% of revenue)

For high-ticket stores, this means you can offer a meaningful discount without hemorrhaging margin. "$50 off orders over $300" is controlled spending.

The Hybrid Approach: Caps and Thresholds

You don't have to choose one or the other. Shopify supports hybrid strategies:

• "20% off, up to $50 savings" — Percentage psychology with a margin cap
• "20% off orders over $100" — Protects low-margin items while rewarding bigger carts

Break-Even Analysis: A Side-by-Side Example

Let's compare both discount types on a $200 product with 40% margin ($80 profit):

The insight: For the same perceived value on high-ticket items, fixed amounts often have lower margin impact. But remember—the Rule of 100 says fixed amounts also feel bigger on items over $100. Sometimes math and psychology align in your favor.

Part 5: Common Mistakes When Choosing Between Types

These are the type-selection mistakes we see most often. For detailed pitfalls of each discount type, see our dedicated guides on percentage discounts and fixed amount discounts.

Mistake #1: Ignoring the Rule of 100

Offering "10% off" on a $500 item sounds weak—"$50 off" is stronger.

Offering "$5 off" on a $25 item sounds cheap—"20% off" is stronger.

Solution: Always ask "which number is bigger?" and match the discount type to your price point.

Mistake #2: Forgetting the Ceiling Effect Trade-Off

Fixed amounts create a "finish line." Customers stop adding items once they hit the threshold.

Percentage keeps rewarding bigger carts with no ceiling.

Solution: If AOV growth is your primary goal, percentage discounts usually win.

Mistake #3: Treating All Visitors the Same

Here's the uncomfortable truth: both discount types waste margin when shown to "dedicated buyers"—customers who were going to purchase at full price anyway.

The type debate becomes irrelevant if you're bleeding margin on targeting.

Solution: WHO sees the discount matters more than WHAT type it is. We'll explore this in the next section.

Mistake #4: Guessing Instead of Testing

Assuming one discount type works across your entire catalog is a recipe for leaving money on the table.

Different price points and audiences respond differently.

Solution: Test different approaches. Let data—not gut feeling—drive your decisions.

Part 6: The Smarter Approach — Beyond the Type Decision

Here's what most discount type comparison Shopify guides miss entirely.

Why Targeting Matters More Than Type

The "percentage off vs fixed amount" debate assumes you're showing the same discount to everyone. But that's the real problem—not the discount type.

The hierarchy of discount optimization:

1. WHO sees the discount (most important)
2. WHEN they see it (second most important)
3. What TYPE of discount (third)
4. How DEEP the discount (fourth)

Most merchants obsess over #3 and #4 while ignoring #1 and #2. That's backwards.

Percentage + Smart Targeting = The Winning Combination

For most Shopify stores, here's our recommendation:

For trigger-based, behavioral campaigns, percentage discounts with smart targeting outperform all alternatives.

Why percentage + targeting works:

1. Scalability: Percentage rewards bigger carts (no ceiling effect)
2. Flexibility: Works across your entire catalog without product-specific setup
3. Cart growth: Keeps incentivizing customers to add more
4. Margin protection: Only shown to hesitant visitors—dedicated buyers pay full price

Testing Discount Depth with Growth Suite

Important note: Growth Suite uses percentage-based discounts for all campaigns. This is by design—percentage discounts work best for behavioral, trigger-based offers.

Once you've chosen percentage, the real question becomes: what percentage?

Growth Suite's A/B Testing for Trigger Campaigns lets you compare:

• Variant A: 10-15% off range
• Variant B: 15-20% off range

Track: Conversion Rate, AOV, and Total Revenue for each variant.

Why this matters:

• 15% might convert the same as 20%, saving you 5% margin
• 10% might underperform significantly—costing you sales
• Only testing reveals the truth for YOUR specific audience

When Fixed Amount Still Makes Sense

Fixed amount discounts still have their place—just not for automated trigger campaigns.

Use Shopify's native fixed discounts for:

• Specific high-ticket product promotions ("$100 off this $800 sofa")
• VIP/loyalty rewards where a tangible dollar amount feels more personal
• Win-back campaigns ("$20 because we miss you")

The key insight: These are manual, one-off campaigns. For behavioral, trigger-based discounting, percentage + targeting wins.

The Decision Checklist

Before you launch your next promotion, ask these questions:

Conclusion: The Right Tool for the Right Job

Neither discount type is universally better.

The winner depends on your price point, your goals, and—most importantly—who you're showing the discount to.

The Rule of 100 is your starting point, not your final answer. Psychology tells you which discount feels bigger. Math tells you which one costs less. But targeting tells you whether the discount was even necessary in the first place.

The best discount isn't the one with the perfect type. It's the one your customer needed—and your accountant didn't notice.

Quick-Win Checklist

Before you close this guide, take 5 minutes to audit your current discount approach:

• Audit your catalog by price point. List your top 10 products. How many are under $100? Over $100?
• Check your current discount type. Are you using the Rule of 100, or just defaulting to percentage?
• Calculate the "bigger number." For your best-seller, which sounds better: the percentage or the dollar amount?
• Consider the ceiling effect. If you use fixed amounts with thresholds, are customers stopping at the minimum?
• Ask: Who sees your discounts? Are you showing offers to everyone, or only hesitant visitors?
• Test, don't guess. If you're not testing discount depths, you're leaving money on the table.