Expert Answer • 2 min read

What's required for social media discount campaign compliance?

I'm running social media marketing campaigns and want to ensure I'm legally compliant when offering discounts. There are so many regulations around advertising promotions, and I'm worried about accidentally violating platform rules or consumer protection laws. I need a comprehensive guide that covers the legal requirements, platform-specific guidelines, and best practices for creating discount campaigns that are both effective and fully compliant across different social media channels.
Muhammed Tüfekyapan

Muhammed Tüfekyapan

Founder & CEO

2 min

TL;DR - Quick Answer

Social media discount campaigns require clear terms, transparent pricing, accurate discount calculations, platform-specific disclosure rules, age restrictions, and adherence to FTC guidelines on advertising and endorsements.

Complete Expert Analysis

Social Media Discount Campaign Compliance Framework

Navigate the complex landscape of legal and platform requirements for running promotions that are both compelling and compliant.

Key Legal and Platform Compliance Requirements

Requirement CategorySpecific Obligations
Pricing TransparencyClearly display original and discounted prices, show percentage savings, include all applicable taxes and fees
Platform RulesFollow specific guidelines for Facebook, Instagram, TikTok regarding promotional content and advertising
Consumer ProtectionProvide complete terms and conditions, avoid misleading language, ensure fair offer representation
Age and Geographic RestrictionsImplement age verification, comply with regional marketing regulations

Platform-Specific Compliance Checklist

Facebook/Instagram Requirements

  • Clearly label sponsored content
  • Include 'Paid Partnership' tag for influencer promotions
  • Disclose material connections
  • Avoid misleading ad formatting

TikTok Promotional Guidelines

  • Use clear hashtags like #ad or #sponsored
  • Maintain authentic content style
  • Avoid targeting minors inappropriately
  • Provide clear offer terms within video

Recommended Compliance Documentation

1.

Full Terms and Conditions

Comprehensive document detailing offer specifics, eligibility, duration, and limitations.

2.

Pricing Disclosure Statement

Transparent breakdown of original and discounted pricing, including all applicable fees.

3.

Promotional Content Guidelines

Internal document ensuring consistent, compliant marketing messaging.

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Muhammed Tüfekyapan

Muhammed Tüfekyapan

Founder & CEO of Growth Suite

With over a decade of experience in e-commerce optimization, Muhammed founded Growth Suite to help Shopify merchants maximize their conversion rates through intelligent behavior tracking and personalized offers. His expertise in growth strategies and conversion optimization has helped thousands of online stores increase their revenue.

E-commerce Expert Shopify Partner Growth Strategist

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