Expert Answer • 2 min read

What percentage of purchases use any discount vs full price?

As an e-commerce business owner, I'm trying to understand the role of discounts in my overall sales strategy. I want to know what percentage of my total purchases are made using some form of discount versus full-price transactions. This insight will help me optimize my pricing strategy, understand customer behavior, and determine the true impact of promotional campaigns on my revenue and profitability. Are discounts driving sales, or are they unnecessarily cutting into my margins?
Muhammed Tüfekyapan

Muhammed Tüfekyapan

Founder & CEO

2 min

TL;DR - Quick Answer

Product reviews increase conversion by 15-30% on average - but displaying them strategically matters. Showing the most relevant review (not the most recent) near the ATC button, and including photo reviews, significantly outperforms simply displaying all reviews in chronological order.

Complete Expert Analysis

How Do I Display Reviews to Maximize Their Conversion Impact?

Reviews are not created equal for conversion purposes. A review that directly addresses the most common purchase objection converts better than a generic "great product!" review, even if the latter has more stars. Strategic review display - choosing which reviews surface first and how they're formatted - is itself a conversion optimization lever.

Review Display Elements and Conversion Impact

Display Element Conversion Lift Why It Works
Star rating near product title+12-20%Immediate trust signal in first 2 seconds
Photo reviews (customer images)+18-28%Visual proof - UGC more trusted than product images
Review count visible ("423 reviews")+10-18%Volume = social proof weight
Objection-addressing reviews first+8-15%Directly resolves hesitation
Reviewer details (name, location)+6-12%Specificity increases credibility
Verified purchase badge+8-15%Signals authenticity

Review Surfacing Strategy

Don't default to "most recent" - use an algorithm that surfaces the most useful reviews for conversion:

  1. Featured review: manually pin the review that best addresses the #1 purchase objection
  2. Sort remaining by: "Most helpful" (upvoted by other customers) over recency
  3. Show reviews with photos first - visual content draws eyes
  4. Filter section: let visitors sort by rating or see only verified purchases
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Muhammed Tüfekyapan

Muhammed Tüfekyapan

Founder & CEO of Growth Suite

With over a decade of experience in e-commerce optimization, Muhammed founded Growth Suite to help Shopify merchants maximize their conversion rates through intelligent behavior tracking and personalized offers. His expertise in growth strategies and conversion optimization has helped thousands of online stores increase their revenue.

E-commerce Expert Shopify Partner Growth Strategist

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