What financial metrics should I track for discount campaign ROI?

Muhammed Tüfekyapan
Founder & CEO
TL;DR - Quick Answer
Complete Expert Analysis
Comprehensive Discount Campaign Financial Metrics Framework
Understanding the true financial impact of your discount campaigns requires a multi-dimensional analysis that goes beyond surface-level revenue tracking.
Core Financial Performance Metrics
Metric | Calculation | Strategic Importance |
---|---|---|
Gross Margin Impact | (Revenue - Cost of Goods) / Revenue | Measures profitability after discount |
Customer Acquisition Cost | Total Campaign Cost / New Customers | Evaluates efficiency of customer acquisition |
Lifetime Value | Average Revenue per Customer × Avg Retention Period | Long-term customer value assessment |
Advanced ROI Calculation Methods
Incremental Revenue Analysis
Compare campaign period revenue against baseline performance. Calculate additional revenue generated specifically by the discount campaign.
Discount Efficiency Ratio
Total Campaign Revenue ÷ Total Discount Amount. Aim for a ratio above 3:1 to ensure campaign profitability.
Customer Retention Value
Track repeat purchase rates from customers acquired during discount periods. Measure long-term value beyond initial transaction.
Visualization Dashboard Recommendations
Short-Term Metrics
- •Conversion Rate
- •Average Order Value
- •Revenue per Visitor
Long-Term Metrics
- •Customer Lifetime Value
- •Repeat Purchase Rate
- •Net Promoter Score
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With over a decade of experience in e-commerce optimization, Muhammed founded Growth Suite to help Shopify merchants maximize their conversion rates through intelligent behavior tracking and personalized offers. His expertise in growth strategies and conversion optimization has helped thousands of online stores increase their revenue.
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