Expert Answer • 2 min read

Should I show popular searches?

I'm trying to optimize my e-commerce store's search functionality and want to understand whether displaying popular searches could improve user experience and conversion rates. I've noticed that some successful online retailers showcase trending or frequently searched terms, but I'm unsure if this strategy would work for my specific store. What are the benefits and potential drawbacks of showing popular searches, and how can I implement this feature effectively to enhance customer navigation and potentially increase sales?
Muhammed Tüfekyapan

Muhammed Tüfekyapan

Founder & CEO

2 min

TL;DR - Quick Answer

Yes - displaying popular searches improves search discovery and conversion. It guides customers toward terms that are already converting, reduces zero-result searches, and helps shoppers who aren't sure exactly what they're looking for.

Complete Expert Analysis

Should I Show Popular Searches?

Popular searches in the search bar serve as guided discovery - helping customers who haven't yet formed a specific query find high-converting terms. They're particularly valuable on sites with large catalogs or when customers know what they want but aren't sure how to search for it.

Where and How to Show Popular Searches

PlacementFormatEffect
Search bar focus state"Popular: retinol serum | vitamin C | eye cream"Guides pre-search visitors to high-converting queries
Empty search results"Try searching: [popular terms]"Recovers zero-result dead ends
Homepage search heroVisual trend chips below search barDrives discovery of trending products
Search autocompleteSuggested queries as customer typesFastest path to results; reduces misspelling friction

What Popular Searches to Show

High-converting searches (not just high-volume)

Show the searches that convert, not just the most-typed queries. A popular search with no matching products or high bounce rate hurts more than it helps.

Seasonal and trending terms

Update popular searches seasonally. "SPF sunscreen" in summer, "gift sets" in November/December, "vitamin C serum" if you just ran a campaign that drove interest.

Include product names

If specific products or product lines are bestsellers, include them in popular searches. Makes them easy to find for customers who heard about them via word-of-mouth.

Using Search Data for Merchandising

What customers search for reveals exactly what they want. Analyze your top searches monthly - terms with high search volume but poor results pages signal either a product gap or a merchandising opportunity. Use Growth Suite's Cart Insights in combination with your search data to identify which searched products most frequently appear in high-converting sessions, then prioritize those in your popular search suggestions and campaign targeting.

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Muhammed Tüfekyapan

Muhammed Tüfekyapan

Founder & CEO of Growth Suite

With over a decade of experience in e-commerce optimization, Muhammed founded Growth Suite to help Shopify merchants maximize their conversion rates through intelligent behavior tracking and personalized offers. His expertise in growth strategies and conversion optimization has helped thousands of online stores increase their revenue.

E-commerce Expert Shopify Partner Growth Strategist

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