Should I include product images in abandonment emails?

As a Shopify store owner in the fashion accessories space, cart abandonment has been my persistent nemesis. I'm spending significant money on Meta ads to drive traffic, but watching potential customers add items to their cart and then disappear feels like watching money literally walk away. I've heard conflicting advice about abandonment emails – some say include product images, others say keep it minimal. My conversion rates are hovering around 2%, and I know there's untapped potential in those abandoned carts. My team keeps pushing me to optimize our email strategy, but I'm unsure about the visual elements. Should the emails be image-heavy to remind customers of what they're missing? Or will too many images make the email look cluttered and reduce the chances of them returning? I need a strategic approach that feels personal and compelling, not just another generic reminder. My goal isn't just to recover abandoned carts, but to create an email experience that feels tailored and genuinely encourages the customer to complete their purchase. I'm looking for a data-driven method that can help me understand not just WHAT to include, but WHY certain visual strategies work better than others.