Expert Answer • 2 min read

Should I allow searching by skin concern or product type?

As an e-commerce brand in the beauty and skincare industry, I'm trying to optimize my website's navigation and search functionality. I want to understand the best approach for helping customers find products that meet their specific needs. Should I structure my search and filtering options around skin concerns like 'acne' or 'aging', or focus more on traditional product types like 'cleansers' and 'serums'? I'm looking to improve user experience, increase conversion rates, and make product discovery more intuitive for my customers.
Muhammed Tüfekyapan

Muhammed Tüfekyapan

Founder & CEO

2 min

TL;DR - Quick Answer

Implement a hybrid approach that allows searching by both skin concern and product type. This strategy provides maximum flexibility, caters to different customer search preferences, and helps users find exactly what they need more quickly and easily.

Complete Expert Analysis

Strategic Product Discovery: Skin Concerns vs Product Types

Effective e-commerce navigation is about understanding and anticipating customer search behaviors. Here's a comprehensive approach to optimizing product discovery.

Why Hybrid Search Matters

Search ApproachProsCons
Skin Concern Only• Emotional Connection • Problem-Solving Focus• Limited Product Context • Overwhelming Results
Product Type Only• Technical Clarity • Precise Filtering• Lacks Personal Relevance • Requires Product Knowledge
Hybrid Approach• Maximum Flexibility • Comprehensive Discovery• Requires More Complex Setup • Potential UI Complexity

Implementation Strategy

1. Dual Navigation System

  • Primary Navigation: Product Types
  • Secondary Navigation: Skin Concerns
  • Integrated Search Bar Supporting Both

2. Intelligent Tagging

  • Tag Each Product with Multiple Attributes
  • Include Product Type, Skin Concern, Ingredients
  • Enable Cross-Referencing Search

Recommended Skin Concern Categories

Aging Concerns

  • Fine Lines
  • Wrinkles
  • Loss of Elasticity

Acne & Breakouts

  • Oily Skin
  • Clogged Pores
  • Blemish Control

Hydration

  • Dry Skin
  • Dehydration
  • Barrier Repair

Uneven Tone

  • Dark Spots
  • Hyperpigmentation
  • Brightness

Sensitivity

  • Redness
  • Inflammation
  • Reactive Skin

Texture

  • Smoothness
  • Roughness
  • Pore Refinement

Product Type Navigation

Cleansing

  • Gel Cleansers
  • Cream Cleansers
  • Oil Cleansers

Treatment

  • Serums
  • Ampoules
  • Concentrates

Moisturization

  • Day Creams
  • Night Creams
  • Gel Moisturizers

Protection

  • Sunscreens
  • SPF Moisturizers
  • Tinted Protectors

Exfoliation

  • Physical Scrubs
  • Chemical Exfoliants
  • Enzyme Treatments

Masks

  • Sheet Masks
  • Clay Masks
  • Overnight Masks

Optimize Discovery with Growth Suite

Growth Suite can enhance your product discovery strategy by tracking visitor behavior and dynamically personalizing search results. By analyzing real-time interactions, the app can prioritize search results based on individual user preferences, skin concerns, and past browsing history. This intelligent approach ensures that each visitor sees the most relevant products, increasing the likelihood of conversion through a tailored, intuitive shopping experience.

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Muhammed Tüfekyapan

Muhammed Tüfekyapan

Founder & CEO of Growth Suite

With over a decade of experience in e-commerce optimization, Muhammed founded Growth Suite to help Shopify merchants maximize their conversion rates through intelligent behavior tracking and personalized offers. His expertise in growth strategies and conversion optimization has helped thousands of online stores increase their revenue.

E-commerce Expert Shopify Partner Growth Strategist

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