Expert answer · 2 min read

How do I re-engage Mother's Day buyers for next year?

Mother's Day is an annual recurring occasion, which makes last year's buyers the most qualified audience for this year's campaign. Merchants who systematically retain and re-engage prior Mother's Day buyers create a compounding retention advantage over those who start from scratch each year.

The short answer

Tag all Mother's Day buyers in your CRM and activate a re-engagement sequence 6-8 weeks before the following Mother's Day. Open with: you shopped with us for Mother's Day last year - here is an early look this year, with the specific product category they purchased from. Prior-year Mother's Day buyers convert at 3-4x the rate of new campaign traffic, making this segment the highest-ROI audience you can activate for the holiday.

In depth

Re-Engaging Mother's Day Buyers for Next Year

Mother's Day creates a predictable, annually recurring purchase intent. A buyer who purchased last May is the most likely person to purchase this May. Systematic re-engagement of prior-year buyers is one of the most cost-effective marketing activities a Shopify merchant can invest in.

Re-Engagement Sequence

TouchpointTiming Before Mother's DayMessage
Early preview email6-8 weeks beforeReference last year's purchase, show new arrivals
Loyalty offer4 weeks beforeReturning customer discount or free shipping
Deadline reminder2 weeks beforeOrder now to guarantee delivery, here is what she loved last time

Data Needed for Re-Engagement

  • Product category purchased - Reference the specific category to signal personalization
  • Order date - Identify and suppress buyers who already re-engaged through Father's Day
  • Email engagement history - Segment engaged (opened prior emails) from unengaged for different re-activation approaches

Growth Suite: Advanced Behavioral Targeting

Growth Suite Advanced Behavioral Targeting identifies prior Mother's Day buyers using purchase history and behavioral signals, enabling personalized re-engagement sequences that reference the specific product category purchased last year to maximize relevance and conversion.

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