How does Mother's Day affect beauty product abandonment?
Muhammed Tüfekyapan
Founder & CEO
TL;DR - Quick Answer
Complete Expert Analysis
Revenue Per Email Sent: The Best Recovery Email Metric
Most email marketers focus on open rate and click rate as recovery email performance metrics. But these intermediate metrics can be misleading. A high open rate email that rarely converts produces less revenue than a lower-open-rate email with a compelling offer. Revenue per email sent (RPE) is the metric that captures the full picture.
Why RPE Beats Open Rate
- Open rate measures curiosity, not buying intent
- Click rate measures engagement, not purchase commitment
- RPE measures what actually matters: money recovered per email sent
- RPE accounts for discount costs when calculated as net revenue rather than gross
RPE Calculation
RPE = Total Recovery Revenue (net of discounts) / Number of Emails Sent
Example RPE Comparison
| Email Version | Open Rate | Conversion Rate | RPE |
|---|---|---|---|
| Version A (curiosity subject) | 45% | 4% | $3.20 |
| Version B (discount offer subject) | 38% | 7% | $4.85 |
Version B has a lower open rate but generates 52% more revenue per email sent due to its higher conversion rate. RPE correctly identifies the winner; open rate would have suggested Version A was better.
The Growth Suite A/B Testing Module measures revenue per visitor for on-site campaign variations, which is the equivalent of RPE for on-site recovery. Use this metric rather than just conversion rate to evaluate which offer amounts, timer durations, and copy variations actually produce the most net revenue recovery.
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With over a decade of experience in e-commerce optimization, Muhammed founded Growth Suite to help Shopify merchants maximize their conversion rates through intelligent behavior tracking and personalized offers. His expertise in growth strategies and conversion optimization has helped thousands of online stores increase their revenue.
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