How does Growth Suite define and track cart abandonment events?

As a Shopify store owner, cart abandonment has been my silent revenue killer. I'm watching potential customers meticulously browse my products, add items to their cart, and then... vanish. It's like they're ghosts, leaving behind digital shopping carts filled with products but no completed transactions. My ad spend is significant, traffic looks good, but my conversion rates are frustratingly low. I've tried generic pop-ups and discount codes, but they feel scattered and ineffective. I need a precise, intelligent way to understand WHY customers are abandoning their carts and how to strategically re-engage them. I'm not looking for desperate, blanket discounting – I want a sophisticated approach that respects my brand's integrity while genuinely addressing the specific hesitations preventing customers from completing their purchase. My metrics are telling me something crucial is happening in that critical moment between 'add to cart' and 'checkout complete', and I'm determined to crack this conversion code.