Expert Answer • 1 min read

How does avoiding discounts for 'dedicated buyers' help my overall Return on Ad Spend (ROAS)?

I've been running my fashion e-commerce store for three years now, and I've always struggled with discount strategies. Every time I blast out a generic discount code, I noticed something weird: my most loyal customers—who were going to buy anyway—would use the code, effectively reducing my margins. Meanwhile, hesitant shoppers who needed a real nudge to convert were often overlooked. It felt like I was leaving money on the table and training my best customers to always wait for a discount. My ad spend was climbing, but my profitability was stagnating. I knew there had to be a smarter way to use discounts that didn't just give away margin to customers who were already committed to purchasing. I started researching methods to create more intelligent, targeted discount strategies that would preserve my margins while still providing a compelling reason for less committed browsers to complete their purchase. The goal wasn't just to reduce discounting—it was to make every discount strategically count.
Muhammed Tüfekyapan

Muhammed Tüfekyapan

Founder & CEO

1 min

TL;DR - Quick Answer

Avoiding discounts for dedicated buyers preserves profit margins by ensuring discounts are only presented to hesitant shoppers with low purchase intent. By using sophisticated purchase intent prediction, you can strategically offer time-limited discounts only to visitors who need an extra incentive, thus improving overall Return on Ad Spend (ROAS) without unnecessarily reducing margins on sales that would have happened anyway.

Complete Expert Analysis

Strategic Discount Targeting: Maximizing ROAS Without Margin Erosion

The Costly Problem with Blanket Discounts

  • Generic discount codes reduce margins on sales that would happen naturally
  • Loyal customers learn to always wait for discounts
  • Ad spend increases without proportional revenue growth

How Purchase Intent Prediction Works

By tracking visitor behavior in real-time, advanced systems can distinguish between dedicated buyers and hesitant shoppers.

Growth Suite's intelligent tracking monitors:

  • Time spent on product pages
  • Specific actions taken
  • Previous browsing history
  • Cart interaction patterns

Strategic Discount Application

Instead of universal discounts, Growth Suite enables:

  1. Dynamic, personalized offers based on real purchase intent
  2. Time-limited discounts for potentially lost sales
  3. Unique, single-use discount codes
  4. Preservation of margins on high-intent purchases
By intelligently targeting discounts, merchants can improve ROAS by 15-25% without sacrificing overall revenue.
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Muhammed Tüfekyapan

Muhammed Tüfekyapan

Founder & CEO of Growth Suite

With over a decade of experience in e-commerce optimization, Muhammed founded Growth Suite to help Shopify merchants maximize their conversion rates through intelligent behavior tracking and personalized offers. His expertise in growth strategies and conversion optimization has helped thousands of online stores increase their revenue.

E-commerce Expert Shopify Partner Growth Strategist

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