How do I see how many times a discount code was used?
Muhammed Tüfekyapan
Founder & CEO
TL;DR - Quick Answer
Complete Expert Analysis
Calculating True Discount Campaign Cost
Most merchants calculate discount cost as: number of redemptions x discount amount. This dramatically underestimates true cost by ignoring margin erosion on customers who would have paid full price.
Full Cost Components
| Cost Component | Calculation | Example |
|---|---|---|
| Direct discount cost | Redemptions x discount amount | 100 x $15 = $1,500 |
| Cannibalized sales | Full-price buyers x discount | 30 x $15 = $450 |
| Campaign delivery cost | Email/SMS platform cost | $50-200 |
| Future expectation cost | LTV reduction from discount training | Harder to quantify |
True Cost Formula
True Cost = Direct Discounts + Cannibalized Sales + Campaign Delivery
Net ROI = Incremental Revenue - True Cost
Growth Suite: Purchase Intent Prediction minimizes cannibalized sales by targeting only walk-away customers with discounts. Cart Insights and Funnel Report calculate true incremental revenue, giving you an accurate net ROI figure for each campaign.
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With over a decade of experience in e-commerce optimization, Muhammed founded Growth Suite to help Shopify merchants maximize their conversion rates through intelligent behavior tracking and personalized offers. His expertise in growth strategies and conversion optimization has helped thousands of online stores increase their revenue.
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