Expert Answer • 2 min read

How do I encourage adding more items before checkout?

As an e-commerce store owner, I'm struggling to increase my average order value. Customers frequently add single items to their cart and abandon the checkout process without exploring additional products. I want to understand strategic methods to incentivize customers to add more items before completing their purchase, ultimately boosting my store's revenue and reducing cart abandonment rates. What psychological triggers and practical techniques can I implement to encourage multi-item purchases?
Muhammed Tüfekyapan

Muhammed Tüfekyapan

Founder & CEO

2 min

TL;DR - Quick Answer

Improve email deliverability by: authenticating your domain (SPF, DKIM, DMARC), maintaining list hygiene (remove 6-month non-openers), keeping spam complaint rate under 0.1%, warming up new IPs gradually, and sending consistently rather than in large irregular bursts.

Complete Expert Analysis

How Do I Improve Email Deliverability?

Email deliverability - whether your emails actually reach the inbox vs spam folder - is the foundation of email marketing ROI. A 95% deliverability rate on a list of 10,000 means 9,500 inbox placements. At 80%, that drops to 8,000 - losing 15% of your revenue potential on every send before anyone even reads your subject line.

Email Authentication Setup (Required)

ProtocolWhat It DoesPriority
SPF (Sender Policy Framework)Authorizes your email platform to send from your domainRequired
DKIM (DomainKeys Identified Mail)Cryptographically signs emails to verify they haven't been tamperedRequired
DMARCPolicy for handling emails that fail SPF/DKIM checksRequired (Google/Yahoo mandate)
BIMI (Brand Indicators)Shows your logo in Gmail inbox - brand visibility toolRecommended

Deliverability Metrics to Monitor

Spam Complaint Rate (Most Critical)

Target: Under 0.1%. Google and Yahoo's 2024 mandate requires complaint rates below 0.1% or senders face delivery blocks. Even 0.15% can trigger filtering. Check via Google Postmaster Tools weekly.

Bounce Rate

Hard bounces (invalid addresses) above 2% signal list quality issues. Remove hard bounces immediately after each send. Accumulated hard bounces damage sender reputation progressively.

Open Rate Trends

Declining open rates may indicate increasing spam folder placement rather than disengagement. If open rates drop 30%+ suddenly, check spam placement tools (GlockApps, Mail-tester) to diagnose delivery issues.

List Hygiene Best Practices

ActionFrequencyThreshold
Remove hard bouncesAfter every sendImmediately after bounce
Suppress non-openersQuarterly180+ days no opens
Re-engagement before suppressionBefore removal3-email win-back for 90-180 day inactives
Email validation (new signups)At captureValidate format; consider double opt-in
Segment by engagement for volume sendsEvery major campaignSend full volume to engagers; reduced to inactive

High-Quality List Building

Deliverability starts at list acquisition. Growth Suite's Personalized Email Capture Campaigns capture subscribers who have demonstrated genuine product interest through behavioral signals - these high-intent subscribers open at higher rates, complain less, and engage more over time compared to subscribers from generic offers or contests. Building a smaller, higher-quality list consistently outperforms a large list of disengaged contacts for both deliverability and revenue.

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Muhammed Tüfekyapan

Muhammed Tüfekyapan

Founder & CEO of Growth Suite

With over a decade of experience in e-commerce optimization, Muhammed founded Growth Suite to help Shopify merchants maximize their conversion rates through intelligent behavior tracking and personalized offers. His expertise in growth strategies and conversion optimization has helped thousands of online stores increase their revenue.

E-commerce Expert Shopify Partner Growth Strategist

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