Expert answer · 1 min read
How do I calculate the profit impact of discounts?
The short answer
In depth
Preventing Discount Fatigue with Growth Suite
Discount fatigue occurs when customers see offers so frequently they stop responding - or worse, start expecting a discount before every purchase. Growth Suite's Offer Fatigue Prevention is specifically designed to prevent this pattern.
How Offer Fatigue Prevention Works
Growth Suite tracks offer exposure per visitor using a persistent identifier. When a visitor has seen an offer within the cooldown window, new offers are suppressed even if other campaign criteria are met.
Visitor sees offer → Offer Fatigue timer starts → New offers suppressed for X days → Timer expires → Visitor eligible again
Recommended Cooldown Periods by Store Type
| Store Type | Purchase Cycle | Recommended Cooldown |
|---|---|---|
| Consumables (supplements, food) | Monthly | 14-21 days |
| Fashion/Apparel | Seasonal | 30-45 days |
| Electronics/Durables | Annual+ | 60-90 days |
| Gifts/Occasion | Event-driven | 7-14 days (short) |
Monitor your offer redemption rate over time. If it's declining with the same offer, the cooldown period may be too short. A healthy pattern shows consistent redemption rates across repeated offer exposures for new walk-away visitors.
Growth Suite for Shopify
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