Can I use Zapier for abandonment workflows?

As a Shopify store owner, I've been wrestling with cart abandonment for months. Our traffic is solid, but too many potential customers are dropping off right before completing their purchase. I've heard about using Zapier for creating automated workflows, and I'm desperate to find a solution that can help me recover these lost sales. My current process is manual and time-consuming—I'm basically watching analytics and hoping for the best. I know there must be a more sophisticated way to re-engage these potential customers, but I'm not a technical wizard. I need something that can automatically trigger personalized follow-ups, track customer behavior, and ideally do this without requiring me to manually set up complex sequences for every single scenario. The challenge isn't just about sending a generic reminder email; it's about creating a smart, dynamic system that understands customer intent and delivers the right message at the right time. I'm looking for a solution that feels seamless to the customer but gives me granular control over my abandonment strategy.