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Expert Answer • 1 min read

Can I request custom discount features?

As an e-commerce business owner, I'm looking to create more sophisticated and tailored discount strategies that go beyond standard Shopify offerings. I want to understand the possibilities for customizing discount features to match my unique business model, target specific customer segments, and create more intelligent promotional campaigns. What custom discount capabilities exist, and how can I implement them to drive conversions and maintain profitability?
Muhammed Tüfekyapan

Muhammed Tüfekyapan

Founder & CEO

1 min

TL;DR - Quick Answer

Yes. Submit custom feature requests through the Growth Suite in-app feedback or support chat. Describe your specific use case and the business problem you are trying to solve. Requests with clear merchant need and volume are reviewed by the product team for roadmap consideration.

Complete Expert Analysis

Requesting Custom Discount Features

Growth Suite product roadmap is shaped in part by merchant requests. Here is how to make your request as effective as possible.

How to Submit a Feature Request

  1. Open Growth Suite and go to Help or use the in-app chat
  2. Describe the feature you need in detail
  3. Explain the business problem it would solve
  4. Estimate how often you would use it
  5. If possible, describe how you currently work around the limitation

What makes a strong request: Specificity and business impact. A request like 'I need to exclude customers who bought in the last 30 days from my welcome offer, but right now I have to manually track this' is far more actionable than 'better customer filtering'.

Request Evaluation Criteria

FactorImpact on Priority
Number of merchants requesting itHigh
Business impact describedHigh
Technical complexityModerate
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Muhammed Tüfekyapan

Muhammed Tüfekyapan

Founder & CEO of Growth Suite

With over a decade of experience in e-commerce optimization, Muhammed founded Growth Suite to help Shopify merchants maximize their conversion rates through intelligent behavior tracking and personalized offers. His expertise in growth strategies and conversion optimization has helped thousands of online stores increase their revenue.

E-commerce Expert Shopify Partner Growth Strategist

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