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Bon Mot is one of the most exciting new stores in Shopify. At Growth Suite team, we contacted Bon Mot team to learn more about their journey for this great store. You'll learn their amazing story and vision. Before going to our interview questions we firstly want to thank Bon Mot for this great interview.
Bon Mot is a French phrase that means a witty remark. Bon Mot was born out of a thought that as we advance and consume more goods, we also realize in this consumption economy people have lost touch with the humor of life. They are so stressed and anxious that sometimes they even forget to smile. We at Bon Mot believe that through our creative designs and branding we can offer something that helps people smile more and give them a chance to be happy about what they wear. What they wear is a reflection of their personality and we want that it should shine more. Better than yesterday!
Bon Mot is founded by three friends - Praveen Kumar, Hemante Singhal and Rohit Kapoor.
Hemante and Praveen were room mates during their first job with Wipro- an Indian IT giant. While Praveen is extremely creative (we call him Steve Jobs here ;)) and humorous, Hemante has exceptional knowledge about IT systems and processes.
Hemante and I met during our MBA. We studied Supply Chain and Operations.
So, all three of us got connected in late 2020 while the World was struggling with pandemic (it still is!) and the conversation got shifted about how big the e commerce market is and how can we add value for the shoppers! One phone call lead to another and Bon Mot was born. We realized the power of iternet, commerce and social media and thought of leveraging everything together.
Bon Mot is unique and we are on a mission to bring smile across our customers and others too when they see our customers wearing Bon Mot products. Happiness can be find the the day to day life details and we just want to bring that out.
Let me provide an example. In hindsight this looks easy but Praveen deliberated a lot on it.
In our day to day office calls it so happens that we start speaking and then either we realize or someone in the team reminds us that we were on mute. Then we apologize, laugh about it and carry on with the meeting.
So Praveen decided to design something on this and put across the logo of a muted mic with the phrase " Sorry! I was on mute"
Now imagine someone is wearing this Tee and everyone sees such a person virtually. This design would resonate with everyone and they would find humour in it.Naturally, they will smile because they would feel a connection.
We offer a range of T-shirts, Sweatshirts and other accessories for both women and men. As a matter of fact, as I write this email to you, we have 7805 product varieties in all sizes, colors and designs.
Everyone loves our design and are thrilled to see the variety. However, they get a little cautious about the price. We understand this when you have so many websites selling you cheaper products. The way Bon Mot differs is that we are building a unique brand for our shoppers. We want them to buy from us and then never worry about the quality of product. That ruins the whole experience. We at Bon Mot are so cautious about the product quality. Apparel is something that is in direct contact with the skin of the wearer and we would absolutely hate if someone is not comfortable wearing our product. So yes, our products may seem a little expensive but the quality and comfort they provide, we are charging nothing compared to the experience you get after wearing it.
We believe we have build great shipping policies, we offer no-questions-asked-refund, we are available 24X7 via Fb, twitter, Insta and all shopping channels. We are at our disposal to serve the customers.
Variety, unique designs and quality is something that everyone talks about. I'll spend less time talking about it not because we don't offer it but we are building on something that provides the most value to our customers.
We are thrilled about the neural network model that we are building to provide shoppers with the recommendation. We know shoppers are smart but sometimes the shopping and other data can tell about them what they do not realize as of yet. We are bridging that gap and our start of the art network will recommend those designs that will bring out the best of their personality.
Bon Mot website is secured with 128Bit SSL.
All customer information is safe and secure. Website follows all best practices and provide world wide shipping.
Customer support answer all of your questions quickly. Fast and free shipping, their customer support and product quality make them a winner in this market.